Rill's Bus Service
Website proposal, September 2026Prepared by KRR Photography
For Paul Rill and the team at Rill's Bus Service

A new website, built the way you run the buses.

Rill's has been carrying Maryland since 1968. The current site has been carrying Rill's since 2018, and it has done its job well. But eight years is a long time on the internet — and most of the people now deciding whether to book a seat with you are deciding it on a phone, in an evening, in about ninety seconds.

Complete custom redesignDrawn for Rill's, not bought off a shelf
Up to five pagesHome, tours, packages, about, contact
$3,625.00All in, with nothing held back for later

Here is the thing worth saying plainly: Rill's already has the hard part. Fifty-eight years, four generations, the highest safety rating the Department of Transportation gives out, and a mailing list of people who genuinely look forward to the next pamphlet. Very few companies in this business have that.

What the website should be doing is showing it — and making the next step obvious. Right now a first-time visitor has to work to find out where you're going next, whether they can come along on their own, where they would park, and what it costs to put a group on a coach. Every one of those is a question we can answer before anyone has to ask it.

So this proposal isn't a coat of paint. It's a rebuild: a design made only for Rill's, a tour listing that actually reads like a calendar, and a site that behaves as well in someone's hand at the kitchen table as it does on a group organiser's laptop at work.

Three directions to choose from

All three are real, working home pages — built with your own photographs, your real tour dates and the navy pulled straight out of your logo. Open each one, then narrow the window to see how it behaves on a phone. Pick the one that feels like Rill's and we'll build the rest of the site around it.

These aren't sketches. They're built pages, so what you click is what you get. Mixing is fine too — if you like the departure board from one and the warmth of another, we'll bring them together.

What's included

Everything below is part of the price. Nothing here is an add-on waiting to be quoted later.

A complete custom redesign

Not a theme, not a template with your logo dropped into it. Every screen is drawn for Rill's specifically — your navy, your fleet, your photographs, your fifty-eight years. When someone lands on it, it should be obvious they are not on a generic bus company's website.

A tour listing that does the selling

Your retail tours laid out as a proper calendar — date, destination, day trip or multi-day — filterable by month, each one opening to its own details. Adding the next tour takes a minute from the office, not a phone call to anybody.

Mobile first, and easy on the eyes

Designed on a phone screen before a desktop one, because that is where most of your visitors already are. Large type, strong contrast, buttons big enough to hit first time, and a menu that opens and closes with one thumb.

Analytics, set up and explained

Google Analytics installed and configured so you can see which tours people actually look at, which pickup points draw interest, how many charter requests came through the site, and where all of it came from. Set up once, then read in plain English.

Up to five pages

Home, Upcoming Tours, Group Packages, About & Employment, and Contact with the charter request form. Everything currently on the site carried across, and rewritten to be shorter and clearer.

And along the way, at no extra cost

The unglamorous work that decides whether a website earns anything. It's included because a site without it isn't finished.

  • The charter request form rebuilt, tested end to end, and delivering to the right inbox every time
  • Your five pickup points laid out clearly, with parking directions people can actually follow
  • Every photograph re-cut and compressed so pages open fast on a phone signal
  • Search-engine groundwork: page titles, descriptions, a sitemap, and your DOT number, associations and service area where Google can find them
  • Accessibility done properly — keyboard navigation, real alt text, contrast that passes
  • Your mailing-list signup kept, and given a better home on the page
  • Old links redirected, so nothing anyone has bookmarked or printed goes dead
  • A walkthrough for the office, plus a short written guide for posting a tour

The five pages

Sized to what Rill's actually needs. Every page has one job, and none of them make anybody hunt.

One

Home

The fifty-eight years, what's departing next, the three ways to travel with you, and the phone number never more than a glance away.

Two

Upcoming Tours

The full calendar, filterable by month, each tour with its own details, price and what's included — and a clear way to reserve a seat.

Three

Group Packages

Casino, theatre, educational, sightseeing, church and social — each with real examples, plus the motorcoach and school bus options side by side.

Four

About & Employment

Paul and Anna's first bus, the four generations since, the fleet, the safety record and the associations — plus open positions, with a form drivers can apply through.

Five

Contact & Charter Request

Office details and hours, the five pickup points with parking notes, and the charter request form rebuilt so a group can send you everything you need in one go.

How it goes

About six weeks from the go-ahead to launch, most of which is us working rather than you waiting.

Week one

Direction and content

You pick a design direction. We gather the tour details, photographs and copy, and agree what each page has to do.

Weeks two to three

Design

The chosen direction extended across all five pages, on desktop and phone, for you to see and mark up before a line of it is built.

Weeks three to five

Build

Pages built, tour listing wired up, forms connected and tested, analytics installed, content migrated and redirects mapped.

Week six

Review and launch

You walk the whole site and we fix what you flag. Then it goes live, checked on real phones, with the office shown how to run it.

The investment

$3,625

One price for the whole project, from the first sketch to the day it launches.

Terms: half to begin, half on the day it goes live. No hourly billing and no surprises — if anything would change the scope, we talk about it before the work starts.

What that covers

  • A complete custom redesign, drawn for Rill's alone
  • Up to five pages, designed and built
  • The tour listing, filterable by month, that the office can update
  • Mobile-first design across every page
  • Google Analytics set up, configured and explained
  • Charter and employment forms, built and tested
  • All content migrated and old links redirected
  • Launch, testing on real devices, and training for the office

What we'll need from you

Not much, and none of it urgent — but the sooner these land, the sooner it launches.

  • A decision on which of the three directions feels like Rill's
  • Your current tour list with dates, prices and what each one includes
  • Any newer photographs of the fleet, the crew or recent trips
  • Access to the domain and hosting, which we'll take from there
  • One person at Rill's who can give a yes or a no on the design

Ready when you are

Tell us which direction you like and we'll get week one moving. If you'd rather talk it through first — or want to see a fourth idea before deciding — that's no trouble at all.

Choose a direction Read the proposal again

One last thing

The reason to do this isn't that the current site is broken. It's that Rill's is a great deal better than the impression a stranger forms in ninety seconds, and closing that gap is about the cheapest growth available to you.

Betty from Sykesville already knows to call. The next Betty is on a phone, comparing three bus companies she has never heard of, and she is going to pick the one that looks like it will take care of her. That's the one we're going to build.